Ontario Shores Achieves High Standard of Quality by Transforming Mental Health Care

July 04, 2012

Ontario Shores Centre for Mental Health Sciences (Ontario Shores) has transformed mental health care using a collaborative interprofessional approach that is supported by a fully integrated electronic health record (EHR) system in MEDITECH 6.0. Recently, this success was recognized by the Healthcare Information and Management Systems Society (HIMSS) for reaching Stage 6 in the Electronic Medical Record Adoption Model (EMRAM).

Ontario Shores is the first mental health hospital in Canada to reach this level of achievement, modelling the formation of a truly collaborative partnership in a patient’s journey to optimal well-being which involves treating the whole patient both mentally and physically. The project was guided by Ontario Shores’ focus on safety and quality care provided in partnership with patients, families, other healthcare providers and communities.

Achieving Stage 6 means Ontario Shores is able to write and order medications and other treatments through MEDITECH 6.0, as well as document a patient’s journey within the electronic system, improve patient medication safety through medication reconciliation and provide data to assist in making important clinical decisions.
“By reaching Stage 6, Ontario Shores has achieved the gold standard in quality patient care,” says Debra Churchill, Director of Professional Practice and Clinical Informatics at Ontario Shores. “Evidence shows that when you reach this level you have the ability to not only input data into the system, but also pull valuable patient information that provides real-time clinical decision support, allows clinicians to respond to issues based on current data and supports the ability to do clinical research.”

As a teaching and research hospital specializing in treating individuals with serious and complex mental illness, Ontario Shores uses a holistic approach, providing a variety of clinical services including 24-hour crisis intervention, short stay assessment and stabilization programs, 339 inpatient beds and a variety of outpatient and outreach programs including general medical and diabetes care. Lab and radiological services are also integrated into the care of Ontario Shores patients.

“One of the great benefits of the EMRAM is that it pushes organizations to use technology to improve quality of care,” says Karim Mamdani, Deputy CEO at Ontario Shores. “As a specialized psychiatric hospital, reaching this high standard of quality demonstrates how we are advancing care for individuals living with mental illness.”

For more information, or to set up an interview, please contact:
Communications and Public Affairs
Ontario Shores Centre for Mental Health Sciences
905-430-4055 ext. 4001