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About Patient and Family Advisors
WHY SHOULD YOU BECOME A PATIENT AND FAMILY ADVISOR? When you or your family member were using our services at Ontario Shores, did you think things could be done better? If you answered yes, the Patient and Family Advisor role could be the perfect opportunity for you! In this role, you will have the... -
Patient Support Groups
Your Care Team As a patient at Ontario Shores you will have a care team that consists a variety of disciplines to support you on all aspects of your care. Depending on your individual needs, your care team may include nurses, a psychiatrist, a psychologist, a social worker, a recreation therapist... -
Patient Health and Safety
Everyone at Ontario Shores Centre for Mental Health Sciences (Ontario Shores) is committed to ensuring a safe and healing environment for our patients. We invite you, your family, your friends and the community to get involved in enhancing patient care. Be Active in Your Recovery Make decisions with... -
Patient Rights and Responsibilities
Ontario Shores Centre for Mental Health Sciences (Ontario Shores) revitalized its Patient Rights and Responsibilities to reflect the hospital’s mission, vision and values and support our commitment to each patient’s recovery goals in a therapeutic and safe environment. Patient Rights Ontario Shores... -
Event Speakers: Mental Health and Recovery Day
The following speakers will be participating throughout the day. See event details for session format and times. -
Quality Standards for Dementia Care
Health Quality Ontario is the province’s advisor on health care quality. Their mandate is to monitor, assess and provide guidance on important health quality issues and to work together with patients to bring about meaningful improvements. They have provided the following 14 Quality Statements for... -
Patient and Family Advisors
Ontario Shores is committed to providing a great experience for patients, family members and caregivers. That’s why we make it a priority to partner with patient and family members to support us in making decisions that improve overall quality of care. Patient and Family Advisors are volunteers at... -
Accessing Care for Depression
Depression is much more than simple unhappiness or a case of the blues. It is a mood disorder that involves the mind and body, affects how you feel, think and behave. Depression is a common condition that can affect people at various stages throughout their lives. It’s neither something you can... -
Patient Rights and Privacy
Ontario Shores is committed to protecting the rights and privacy of our patients. We work together with staff, patients, families, healthcare providers and the community to ensure we protect the personal health information, rights and privacy of our patients and support legislative requirements... -
Natalie - Patient and Artist
Quiet. Artistic. Humble. Natalie Simpson is a local artist from Ajax, Ontario who knows first-hand the benefit art therapy has in managing her mental illness. She feels that through all of her struggles, art has always been there for her. Natalie, while often soft spoken and reserved, lights up when... -
Patient Portal - Frequently Asked Questions
What is a patient portal? Ontario Shores Centre for Mental Health Sciences (Ontario Shores) provides access to a patient portal to help patients manage their own health information. The internet-based portal will be secure, private and confidential. Who can I contact to help me get enrolled? You can... -
Current Opportunities - Patient and Family Advisors
If you apply to become a Patient and Family Advisor, we will keep your application on file in case new opportunities arise. The current opportunities can be found below. Ongoing Opportunities We are always recruiting for ongoing opportunities such as surveys, focus groups, sharing your story... -
Patient Advisory and Recovery Committee (PARC)
Ontario Shores launched Patient Council in 1991 and it has evolved to what is now known as the Patient Advisory and Recovery Committee (PARC). It consists of broad volunteer representation of both inpatients and outpatients. Working in partnership with Ontario Shores Centre for Mental Health... -
Interprofessional Practice and Interprofessional Care
Interprofessional Practice (IPP) Interprofessional Practice (IPP) is a collaborative practice which occurs when healthcare providers work with people from within their own profession, with people outside their profession and with patients and their families. 1 The Canadian Institute Health... -
Spiritual Care
Spiritual Care offers a wide a range of worship programs and services to meet the needs of patients and to ensure all religions and cultures are represented and celebrated at Ontario Shores. Ontario Shores promotes understanding and tolerance across all cultural belief systems and supports patients’... -
Your New Year's Toolkit
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For Primary Care Providers
Ontario Shores offers a service that allows Family Physicians, Physician Assistants, or Nurse Practitioners to access a psychiatrist for telephone advice by booking an available appointment online. Who can book a telephone consultation? Family doctors / family physicians Nurse practitioners... -
Welcome Book for Patients and Families
Welcome to Ontario Shores Centre for Mental Health Sciences (Ontario Shores). Your journey to recovery begins upon your arrival. Our staff is here to work with you to ensure your care needs are met and you reach your optimal level of well-being. Our patient-centred approach combines medical... -
The Psychiatric Patient Advocate Office (PPAO)
The Psychiatric Patient Advocate Office (PPAO) was created in 1983 in an effort to protect the legal and civil rights of patients receiving care in specialized mental health hospitals. At Ontario Shores, patient advocates and rights advisors are available to all patients. This office addresses any...