Personal Information

Frequently Asked Questions

What kind of information are you interested in?

What is personal information?

The definition of "personal information" as given in FIPPA is recorded information about an identifiable individual, including:

  • information relating to the race, national or ethnic origin, colour, religion, age, sex, sexual orientation or marital or family status of the individual,
  • information relating to the education or the medical, psychiatric, psychological, criminal or employment history of the individual or information relating to financial transactions in which the individual has been involved
  • any identifying number, symbol or other particular assigned to the individual
  • the address, telephone number, fingerprints or blood type of the individual,
  • the personal opinions or views of the individual except where they relate to another individual
  • correspondence sent to an institution by the individual that is implicitly or explicitly of a private or confidential nature, and replies to that correspondence that would reveal the contents of the original correspondence
  • the views or opinions of another individual about the individual, and
  • the individual's name where it appears with other personal information relating to the individual or where the disclosure of the name would reveal other personal information about the individual

Personal Information Banks (PIB)

The Freedom of Information and Protection of Privacy Act (FIPPA) defines a Personal Information Bank as "a collection of personal information that is organized and capable of being retrieved using an individual's name or an identifying number or particular assigned to the individual”.

Index of Personal Information Banks


Notice of Collection and Protection of Privacy of Personal Information

Personal information is collected for the administration of hospital operations and to provide services and care. The personal information collected by Ontario Shores is protected by the Freedom of Information and Protection of Privacy Act (FIPPA).

FIPPA sets out rules for protecting the privacy of personal information.  Personal information may be collected only where there is authority to do so and the hospital must ensure it is accurate.  Personal information held by the hospital is protected from unauthorized access, use, disclosure and disposal.

Ontario Shores collects, uses and discloses personal information with the individual’s or their representative’s consent and as required or permitted by law.

Ontario Shores collects personal information directly from individuals or persons acting on behalf of those individuals or from other sources with the individual’s or their representative’s consent.

Ontario Shores uses personal information only for the purpose for which it was collected or for a consistent purpose, or for another purpose with the consent of the individual or their representative.  Personal information is kept for a minimum of one year, and following completion of the required retention period, is disposed of in a secure manner.

Ontario Shores may disclose personal information:

  • for the purpose for which the hospital collected the information or for a consistent purpose, or for a purpose for which you have consented;
  • to hospital staff who need the information to perform their duties;
  • to comply with legal and regulatory requirements;
  • to fulfill other purposes permitted or required by law; and
  • to respond to an appeal to the Information & Privacy Commissioner/Ontario.

If you have any questions about Ontario Shores’ collection, use and disclosure practices please contact the Privacy and Information Access Office, 905.430.4055 ext. 6896.


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